Customer Journey

INITIAL CONTACT

First you need to send us your details using the form on the Get a Quote page. After you send photos and receive your quote, we will organise a home visit and agree on a start date

1

KITCHEN COLLECTION

We will arrive on the agreed date and start dismantling doors, drawers and the decorative trims of your kitchen. There is no need to empty cupboards or drawers, but we would appreciate clear worktops!

2

ON-SITE PAINTING

Whilst your kitchen is away at the workshop, we arrive to paint the parts of your kitchen that we couldn't take away such as end panels and front-leading edges

3

REINSTALLATION

When all work has been completed and your kitchen has been resprayed in our Lab, we will arrive on an agreed date to reinstall your kitchen and make any adiustments needed

4

The entire process will take between 7 and 10 days to complete.

Choosing to have your kitchen resprayed is an exciting decision that can completely transform the heart of your home. If you’re considering a kitchen respray but aren’t sure what to expect, this guide will walk you through every step of the process, from your initial enquiry to the final reveal.

📞 Initial Enquiry and Consultation

Your journey begins when you reach out to us for more information. Whether by phone, email, or our online contact form, we’ll discuss your needs, answer any questions, and schedule a consultation. During this initial discussion, we’ll talk about your vision, colour preferences, and any specific requirements you have for your kitchen. We usually ask for photos via WhatsApp at this point too, and with those we will circle back to your with an outline cost.

🎨 Quotation and Colour Selection

Once we understand your goals, we’ll provide you with a detailed quotation outlining the costs and timeline for the project. At this stage, you’ll also have the opportunity to explore a wide range of colour options and finishes. We can provide samples and expert guidance to help you choose a shade that complements your home perfectly.

📅 Preparation and Scheduling

After you approve the quote, we’ll schedule a convenient time to come and meet the kitchen and yourself in person. Once a start date has been agreed, we get to work!

🔎 The Respray Process

On the scheduled day, our team will arrive to begin the transformation.

Day One - Collect the kitchen and take it away to be resprayed within the workshop

Day Two - Whilst the kitchen is away, we come to paint the parts of the kitchen we didn't/couldn't remove

Day Three - Reinstallation of the kitchen

This process above will take around a week in total, with the three touch-points mentioned above.

The process inside our workshop includes:

Cleaning and degreasing all surfaces to remove any dirt or residues.
Light sanding to create the ideal surface for paint adhesion.
Applying high-quality primer and multiple coats of your chosen paint for a durable and even finish.
Allowing sufficient drying and curing time to ensure longevity.

🪄 Quality Checks and Finishing Touches

Once the respray is complete, we conduct a thorough quality check to ensure everything meets our high standards. We’ll remove all masking, clean the workspace, and inspect the final result to guarantee a flawless finish.

🎊 Final Reveal and Customer Approval

Now comes the exciting part—the big reveal! We’ll walk you through your newly transformed kitchen, making sure you’re completely satisfied with the results. If any final touch-ups are needed, we’ll address them promptly to ensure perfection.

🧼 Aftercare and Maintenance Advice

Before we leave, we’ll provide you with tips on how to care for your newly resprayed kitchen to keep it looking fresh for years to come. From cleaning recommendations to general maintenance, we’ll ensure you have all the information you need.

🌟 Enjoy Your New Kitchen!

With the transformation complete, all that’s left to do is enjoy your beautiful, refreshed kitchen! Whether you’ve opted for a modern update or a timeless classic, your resprayed cabinets will breathe new life into your home.

Start Your Kitchen Respray Journey Today

If you’re ready to give your kitchen a stunning makeover, we’d love to help! Get in touch with us today to start your journey towards a fresh, new kitchen.

Are you ready to become a valued customer? Get a quote by filling out our contact form below.